History
Mission
Board of Trustees
Privacy
Do Not Call

History of Merrimac Savings Banking

In April 1871, before the Town was incorporated, a meeting was held in the Banking Room of the First National Bank of Amesbury, which was located in West Amesbury, Massachusetts. The reason for the meeting was to organize Amesbury Savings Bank

Merrimac had been part of Amesbury and was known as West Amesbury, but was incorporated as a separate town in 1876. The records of the Division of Banks in Massachusetts however indicate the Merrimac Savings Bank was incorporated on April 19, 1871, thus tying our Bank to the institution which was originally known as Amesbury Savings Bank. The first reference to the name we have today is contained in minutes dated January 19, 1880, which are contained in the Bank Ledger.

Our initial location was 2 Church Street, but we eventually moved to the Poyer Block which had been built in 1886 to house a carriage finding business and this historic location continues to be our home

Since our establishment in 1871 our goal has been to provide the very best service possible to the people of Merrimac and the surrounding communities. Our motto “Traditions of the past, services of the future”, is indicative of our belief in strong customer driven goals as well as providing our customers with innovative ways to solve their banking needs.

Mission Statement

To be recognized within the community as the premier provider of quality financial products and services to our customers;

To contribute to the enrichment of the communities we serve;

To maintain a knowledgeable and friendly banking environment;

To maintain financially sound operations and to adhere to the highest possible ethical standards.

Merrimac Savings Bank Board of Trustees

To contact any Board member by email, please direct communication to info@merrimacbank.com

Please Note: Email is a non-secure communication method. Never include private information such as social security numbers or account numbers in an email.

Merrimac Savings Bank Corporators

Customer Privacy Statement

Merrimac Savings Bank

Personal Information

Privacy Protection Notice

errimac Savings Bank places the highest priority on protecting consumer information because our reputation is so important to our success. As a community bank, we love dealing face-to-face with customers who are neighbors and friends. We cannot run a successful community bank without your confidence and trust in Merrimac Savings Bank. To help you understand how your personal information is protected at the bank, we provide you with this notice describing our privacy practices and policies.

What Information We Collect

“Nonpublic personal information” is private information about you that we obtain in order to offer you the financial products and services your banking needs require. For example, nonpublic personal information includes information regarding your account balances, account activity, and payment history. We collect the following types of nonpublic personal information:

• Information we receive from you on applications or other loan and account forms;
• Information about your transactions with us or others; and
• Information we receive from third parties, such as credit bureaus.

What Information We Disclose to Third Parties

We do not disclose any nonpublic personal information about you except in certain circumstances as permitted by law, such as third party vendors that assist us in servicing your loan or deposit account, to government entities in response to subpoenas, and to credit bureaus.

Our Policy Regarding Former Customers

If an Individual decides to close an account or otherwise becomes an inactive customer, we will continue to follow the same privacy policies and practices described in this notice with respect to such an individual.

How We Protect Your Information

Merrimac Savings Bank considers the protection of sensitive information to be a foundation of customer trust and a sound business practice. We protect your information in the following ways:

• We limit access to your private personal information to those employees needing to know that information in order to provide you with bank products and services.
• We maintain physical and electronic policies and procedures that comply with Federal standards in order to safeguard your private and personal information, and we regularly adapt these policies and procedures to respond to changing requirements and advances in technology.
• We educate our employees about the importance of confidentiality and customer privacy.

Your Online Privacy

Privacy and security in our online services (Website & Online Banking) are just as critical as in the rest of our business. We employ all of the safeguards described above, along with the following Internet-specific practices.

Merrimac Savings Bank uses various protections to maintain the security of your online banking sessions. These protections include firewall barriers, encryption techniques and authentication procedures. We use “cookies” for security purposes and to facilitate site navigation during each online banking session. Cookies are small text files that are placed on your computer’s hard drive when a site is accessed and expire after your online banking session has ended.

When you visit our Website or use our Online Banking services, we may also collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our site. This information may be used to alert you to software compatibility issues or to enhance our Website design and online functionality.

E-mail sent within our online banking system is secure. The secure online transmission of information to us is only available from within your online banking account. We retain the content of your e-mail, your e-mail address and our response so that we can use this information to best serve you. We also retain this information, as required, to meet legal and regulatory requirements.

Please do not send confidential information (i.e. social security numbers, account numbers, etc.) to us using regular e-mail. Regular e-mail is not secure. Customer e-mail addresses are maintained by the bank for the purpose of communicating non-confidential information. We will never ask you for or provide you with confidential information by regular e-mail.

Accuracy of Customer Information

We understand that the accuracy of your personal and account information is important. To ensure the accuracy of your information, we have policies in place and procedures that are followed by our employees. If you find that any information we have on file is inaccurate, please contact us immediately so that your records with us may be corrected.

Our Commitment to Your Privacy

Once again, protecting your information is our highest priority. We will always be committed to maintaining the confidentiality, integrity and security of personal information about our current, prospective and past customers. We are proud of our privacy practices and appreciate your confidence and trust in Merrimac Savings Bank.

Do Not Call Policy

Merrimac Savings Bank sometimes uses the telephone as an important way to stay in contact with our customers and our potential customers in the community. We believe a good relationship with the community is built on communication and customer service.

While providing excellent communication and customer service to the community, Merrimac Savings Bank also strives to maintain the highest standards of ethical conduct in its marketing activities and is committed to complying with all federal and state legislation. No employee or agent of Merrimac Savings Bank will engage in telemarketing practices that violate the terms of the Telephone Consumer Protection Act of 1991, the FTC Telephone Sales Rule, or state regulation.

Merrimac Savings Bank’s compliance with Federal and State legislation will include the following guidelines:

• Merrimac Savings Bank will not make sales-related telephone calls to any person who has indicated a desire not to receive such calls. Such desire may be indicated by registration on a Do Not Call Registry1.
• Marketing calls will be made only between the hours of 8 a.m. and 9 p.m. in New Hampshire and between the hours of 8 a.m. and 8 p.m. in Massachusetts.
• At the beginning of any marketing call, Merrimac Savings Bank employees will identify themselves, the Bank and the reason for the call.
• Upon request, Merrimac Savings Bank will make a copy of this policy available within a reasonable amount of time.

An existing customer, not currently on the Bank’s Do Not Call Registry, may be contacted regarding products that we believe may match the customer’s needs, even if the customer is registered on the Statewide and National Registry. Additionally, Merrimac Savings Bank may always call customers about account related issues.

1Customers and prospective customers not wanting to be contacted by telephone may register on the Merrimac Savings Bank Do Not Call Registry, on the Massachusetts Statewide Do Not Call Registry and the National Do Not Call Registry. (At this time, New Hampshire does not have a statewide Do Not Call Registry but residents may register on the National Registry)

You may make a request to be added to the Merrimac Savings Bank Do Not Call list in writing, by telephone at the number above, or by email. All requests should include your name, address and telephone number. Written requests should be mailed to the address listed above and directed to the Merrimac Savings Bank Privacy Officer. Your telephone number will remain on our Do Not Call list for five years unless you specify otherwise. Of course, if your telephone number changes, you must give us your new number if you want your "Do Not Call" status to remain in effect.

An Act Regulating Telemarketing Solicitation (Do Not Call Act )- Chapter 265 of the Acts of 2002, Massachusetts General Law chapter 159C, provides consumers the option of signing onto a statewide Do Not Call Registry.  Under the law, certain telephone solicitations would be prohibited .  For additional information and to register on the Massachusetts Statewide Registry, please go online to https://www.madonotcall.govconnect.com/Welcome.asp .

The Telephone Consumer Protection Act (“TCPA”) was passed in 1991. The Federal Communications Commission’s rules and regulations implementing the act went into effect on December 20, 1992. The National Do Not Call Registry is managed by the Federal Trade Commission (FTC), the nation’s consumer protection agency. It is enforced by the FTC, the Federal Communications Commission (FCC), and state law enforcement officials. For additional information and to Register on the National Registry, please go online to http://www.ftc.gov/donotcall/ .